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Orlando, Fla.’s SunRail commuter train agency announced what seemed like a pretty good deal: your choice of a “seven consecutive days” pass, a “30 consecutive days” pass, or a “365 consecutive calendar days” pass, all of which offer “significant savings over a single-day pass.” There’s only one problem: “They don’t run seven consecutive days,”says Bill Sowell, who rides the train frequently. “So you really get five days,” not seven days. SunRail admits it counts weekends for the lives of the passes, even though pass holders can’t get service on the weekends, so a seven-day pass is actually only good for five days of service. A spokesman for the Florida Department of Transportation says they chose the wording they did “so as to avoid customer confusion.” (RC/News 13 Orlando) ...Which sounds so much nicer than “We lied.”
Original Publication Date: 03 August 2014
This story is in True’s book collections, in Volume 21.

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