“My policy is simply to treat my customers the way I wish to be treated.”
—This is True Founder Randy Cassingham
First Things First: Your Privacy
I not only will not provide your email address to any advertiser or data broker, I actually work rather hard to keep it secret. Your address will not be provided to anyone who is not an employee (contract or direct) of This is True unless I have your permission or are required to do so by law, with the exception of the details in Registration, below.
I further protect your privacy and email security in general by requiring that new subscribers “confirm” or “verify” their subscription request. This prevents people from harassing others by subscribing them to something they may not want. When you subscribe, it generates a message asking you to confirm your subscription. You must click the link in this message before your subscription will be activated. Of course, you may always cancel (or “unsubscribe”) at any time: there is a link at the bottom of every issue to make it easy (details).
In addition, since my company’s formation in 1983 it has also been my policy to never sell customer postal addresses either. So if you buy Premium subscriptions, book collections, or any other item, the information you provide to deliver them is also kept confidential. I miss out on profit opportunities by not selling my customer addresses, but that’s how I want to be treated by the companies I do business with, so that’s how I treat my customers. Simple, eh?
California Consumer Privacy Act
I consider my policies to be stricter than the CCPA …even though I’m not required to follow that law (my gross revenues are far less than $25 million minimum cutoff; I don’t buy or sell the personal information of any consumers or households, let alone 50,000 of them; and I earn nothing, let alone more than half of annual revenue, from selling consumers’ personal information).
Registration and Personal Information
- Paying customers: Registration on This is True’s Shopping Cart is optional unless you set up a “recurring” (automatic subscription renewal) option. If you prefer such an account be removed, contact me as above with your clear request. As required by tax authorities, I keep a permanent record of all purchases. Some paid subscriptions are handled by the ESP described above, but for the most part are handled on one of the thisistrue.com servers to give me even more control over your privacy.
Terms of Service
This is True’s free edition is offered without charge for your personal use. In return for your free subscription, you agree to abide by the terms of the copyright notice included in each issue, and you agree that you are responsible for maintaining your own subscription, including changing your own address or stopping your subscription when you choose. Unsubscribe links are included in every issue.
Comments and Letters to the Editor
All comments, whether sent by email or posted on this site or any of my other sites, become the property of ThisIsTrue.Inc and may be published. Comments will be published at my sole discretion. Once published, any editing of comments shall be at my sole discretion, including removing comments for any reason. I ask that you include your first name and general location with your comment, and these may be added by me if you fail to do so. Publication in my newsletters may include your first name and location, but will not include your email address, and may (or may not) be edited for length or clarity.
Comments on the site are be removed in the case of spam, off-topic posts, “flaming,” invasion of others’ privacy or other legal reasons, or if they do not materially contribute to the discussion at hand.
Underage Subscribers/COPA Information
This is True is designed for adults and well-educated, older teens. Kids under 13 will not likely get the humor or irony, and for longer than COPA has existed I have not knowingly accepted subscriptions for pre-teens without explicit parental permission. Any pre-teens discovered on the distribution will be deleted. Any particularly brainy pre-teens that want to read True should ask a parent to subscribe, and then ask to read their parent’s copy.
If you don’t want to have this DART cookie on your computer, you can opt out.
Order Entry Security: ThisIsTrue.inc uses industry-standard SSL security on every page of every site, not just online order forms. Orders will show on your credit card statement or Paypal history as “This is True” (or “THISISTRUE.COM“).
Refund Policy: All actual products (such as printed materials) have a 30-day return policy if defective. If you find a problem with a product, explain the problem via the Contact Form on this site. Since I am rather open with “free samples” (you know what you are getting before you pay for it!), there are no refunds on Premium subscriptions should you unsubscribe for any reason. If in any event I do choose refund an order that is due to your own decision, you agree that I may keep the portion of your payment that represents the costs of the original payment processing, since this is not refunded by the processor.
Note Regarding Online Credit Card Security: All credit card data entered by customers, including account numbers, are processed immediately and are not kept on file by ThisIsTrue.Inc for any length of time. I cannot “look up your number” to process a renewal for you even if you give me permission to do so: I am quite serious about the security of your data, and use the best methods available to safeguard you. I simply use what I expect from the online merchants I buy things from.
You should assume that any links on this site, or in emailed newsletters, is to a site that has an affiliate relationship and/or another material connection to the providers of goods and services mentioned, and I may be compensated when you purchase from such a provider. You should always perform due diligence before buying goods or services from anyone — via the Internet or offline.