Story Archive

Murphy’s Laws of Shipping

Joanne and Billy Murphy of Ashton-under-Lyne, Greater Manchester, England, ordered a 24-piece dinner set from a Tesco department store for 60 pounds (US$90). When the delivery arrived, “The driver asked if I was expecting a big delivery,” said Joanne, 39. “I said, ‘not really, just some kitchen stuff,’ but his entire van was full of it.” The 24 pieces had been shipped in 48 boxes. “The driver was carrying them three at a time and piling them up at the front door,” Joanne said. After unpacking, Joanne and Billy, 38, had a room full of boxes and packing paper — and still had five broken items. “I rang them again to complain and ask for someone to collect all the rubbish but they were more concerned about the broken items,” Joanne said. “We aim to use the minimum packaging possible while ensuring our products are properly protected from damage,” a Tesco spokesman said. “We have identified and corrected the error to stop this happening again.” (MS/London Telegraph) ...We trust that’s not just more rubbish.
Original Publication Date: 29 November 2015
This story is in True’s book collections, in Volume 22.

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