Story Archive

Government Efficiency

“I’ve been told my application is on my evaluator’s desk with hundreds of others,” said Ben Villarreal. “There’s no way to know when they’ll get to it.” Villarreal has a nursing degree and two job offers; he and about 4,000 other people are waiting to move through California’s nursing licensing process. But California just acquired a $52 million computer system called BreEZe to improve efficiency. Here’s how efficient it is: applicants have to submit paper applications, and officials have to read off their data and type it into BreEZe. The state nursing board says it could take 90 days — it used to say 6 to 8 weeks — for applicants to be cleared to move on to the next step: the licensing exam. (AC/Los Angeles Times) ...What exam did the guy who decided to switch to BreEZe have to take?
Original Publication Date: 02 March 2014
This story is in True’s book collections, in Volume 20.

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