In This Episode: Is it a contradiction to laugh at Oregon and New Jersey for not allowing self-serve gas stations, AND to urge businesses to offer better customer service to help them with online competitors? At least one reader thinks so, and here’s why he’s wrong.
Sometimes I Smile, Sometimes I Roll My Eyes: About the news business, that is. As a news commentary column, news is, of course, the road this publication drives on. Here’s what I mean. True’s Honorary Unsubscribe the week of May 20 featured Bill Gold, known for being a prolific creator of movie posters. On May 28, the Los … Continue Reading